Terms & Conditions
1. General Information
These Terms and Conditions govern the use of the website www.jasminedrop.com (hereinafter referred to as the "Website").
The Website is operated by:
Merchant: Jasmine Drop EOOD Ltd
Registered address: m-t Peshterna Reka, 754V, Sliven, Bulgaria
Email: info@jasminedrop.com
By accessing and using this Website, you agree to these Terms and Conditions.
2. Services
The Website provides information and the possibility to book and purchase massage services offered by Jasmine Drop.
All services are performed by appointment and according to the client's individual needs.
The services offered are not medical treatments and do not replace consultation with a medical professional.
3. Appointments
Appointments can be made via:
- online booking form on the Website
- phone
An appointment is considered confirmed only after confirmation from Jasmine Drop.
Jasmine Drop reserves the right to reschedule or cancel an appointment when necessary, and the client will be notified accordingly.
4. Payments
Payments on the Website can be made using:
- online payment by debit or credit card
- other payment methods displayed during checkout
- All prices are displayed in EUR or BGN and include applicable taxes where relevant.
After successful payment, the client will receive a confirmation email.
5. Cancellation and No-Show Policy
Clients may cancel an appointment up to 24 hours in advance without charge.
In case of late cancellation or no-show, Jasmine Drop reserves the right to:
- retain the paid amount, or
- charge a no-show fee
If a client arrives late, the session time may be shortened.
6. Refund Policy
Refunds may be issued in the following cases:
- cancellation within the allowed timeframe
- inability to provide the service by Jasmine Drop
- technical error during payment
Refunds are processed using the original payment method within 7 business days.
7. Liability
Jasmine Drop shall not be liable for:
- improper use of information on the Website
- health conditions not disclosed by the client
- temporary unavailability of the Website
Clients are responsible for informing the therapist about any relevant health conditions before the session.
8. Intellectual Property
All texts, images, and content on this Website are the property of Jasmine Drop unless otherwise stated.
Copying or using any content without written permission is prohibited.
9. External Links
The Website may contain links to external websites. Jasmine Drop is not responsible for their content or policies.
10. Changes to the Terms
Jasmine Drop reserves the right to update these Terms and Conditions at any time.
Changes take effect upon publication on the Website.
11. Contact
If you have questions regarding these Terms and Conditions, you may contact us at:
Email: info@jasminedrop.com
Address: m-t Peshterna Reka, 754V, Sliven, Bulgaria
